These Pop-ups are made to look like a Norton Virus Scan alert or other type of legitimate security warning. Some fraudulent companies use fake pop-up warnings that claim your computer is infected with a virus. Some may steal your personal information while accessing your device Once they gain your trust, they may conduct a remote session on your computer in order to remove your Norton product and install their own products. Some fraudulent companies proactively cold call Norton customers offering assistance with virus removal, fixing problems with Apps or renewing a product subscription. They charge money for their services and may steal your personal information or install malicious software on your computer. If they receive a call from a Norton Customer they claim to be a legitimate Norton Support Partner, but they aren’t. Advertising/Paid Search/Confusing įraudulent companies frequently use Paid Search to advertise their support services.Many spend hundreds of dollars on useless software and bogus support services, which often results in unknowingly downloading dangerous software that opens their computers to scammers. When these scams succeed, consumers lose out. They often gain the consumers’ trust by misrepresenting their relationship with reputable companies, and prey on consumers’ fear of their computer becoming infected with viruses and malware. These fraudulent companies have grown savvier and adopted more aggressive tactics to lure vulnerable consumers. and leveraging foreign call centers – claim to offer software support services on behalf of major technology companies in order to gain access to and exploit consumers’ personal information. We try to make it easy for you to connect with us through a variety of options including /support (self-help articles), our virtual assistant Kate (24/7 availability) plus other options for reaching our team of Cyber Safety experts through chat and phone.Companies posing as software support providers - often based in the U.S. Whether you have had a great experience or need a little extra help with an issue, we are here for you. We love to hear to your feedback, all of it. The LifeLock and Norton brands, products and servicesĪre part of NortonLifeLock Inc., a global leader in
Protection brands and millions of customers trust us to LifeLock has the highest reputation among identity theft Identity Restoration Specialist will work to fix it-allīacked by our Million Dollar Protection Package. Other crimes committed by thieves pretending to be you.Īnd if you do become a victim, a dedicated U.S.-based
Spot on your own, like loans taken out in your name or Protection, helps protect personal information byĭetecting and alerting you to identity threats you may not In today’s connected world, personal information isĮxposed and millions of Americans have been affectedīy identity theft. This page is dedicated to the LifeLock brand, products and services.
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